Training


We work with you as partners to ensure you and your customers gain the greatest possible benefit from Delegate Planner.  Comprehensive training is available for the various types of user within your organisation, allowing them to become proficient in the use of your new system. 

Our training is trainee focused, flexible and usually carried out using each trainee’s very own Delegate Planner system.  Everything they do during most of their training will be done live and with actual data, ensuring their learning remains relevant to their job roles at all times.

Training can be held on your site, a location of your choosing or in our Bristol Offices.

Our trainer will discuss your requirements with you well in advance of your training taking place. They will then produce a training plan, ensuring all of your requirements are covered during the training sessions.

In general, our flexible New System Delegate Planner training is delivered in three sessions lasting a day each:

Day One of the training - for your System Administrators

This provides System Administrators with an understanding of how the system has been configured and how they can customise it themselves to suit your company’s requirements.

We achieve this by working through the configuration (maintenance) area of the system and by demonstrating how any data entered into that area applies to the key functions of Delegate Planner.

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Day two and three of the training - for System Administrators and Full System Users

System Administrators and Full System Users will all learn how to work with Delegate Planner, establishing an intimate understanding of the system, its capabilities and how it relates to their job role. This is achieved through practice with real data on the live system so at all times the training remains relevant to each participant.

Other Training

One Day Refresher Course

This course is designed to refresh a system user's understanding of their system and also to re-establish their confidence in using any functions that have become difficult for them.  Our trainer will discuss each trainee's needs with the course coordinator and then by carrying out an initial assessment based on the trainee's abilities within the key areas of the Delegate Planner system a training plan will be designed and agreed on.

One Day Training for a New Staff Member

If you have a new member of staff and would like them to have a general overview and basic understanding of Delegate Planner then this course would be ideal for them.

We also have a selection of two and four hour courses each covering major areas of the software.

 

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Some of our clients that use the Delegate Planner software.

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